You can request deletion here even if Canopy is no longer installed. Canopy will verify that the request concerns your account, but will never ask for your Google password. Deletion is permanent and cannot be undone.
Before you delete
Deleting your Canopy account does not cancel an active Google Play subscription. Cancel it first in Google Play subscriptions. You may continue after cancellation; deletion removes the Canopy account immediately.
What permanent deletion removes
Deletion removes your Canopy Android account and account-linked data held by Canopy, including:
- your profile, birth-chart inputs, saved settings, searches, and saved content;
- account-linked readings, activity, service records, and per-account funnel analytics; and
- Canopy-held Google Play account bindings, purchase-token links, and entitlement records.
Canopy may retain only records required for legal, security, fraud-prevention, or transaction purposes that are not linked to the deleted Canopy account. Google may separately retain marketplace, tax, fraud, or transaction records under its own policies.
Request account deletion
Email Stellar Apps LLC to initiate deletion without reinstalling or opening Canopy. We will reply with a secure ownership-verification step and normally complete the deletion within seven calendar days after verification.
If Canopy is still installed, you can instead delete immediately under Settings → Account → Delete Account or from the signed-in subscription gate.
Do not send your Google password or birth details. If available, include the Google Play order number from your receipt; support may request other reasonable information to verify that the request concerns your Canopy account.